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Explore ezLINQ & DUO features
From the CONNECT portal online: Go to your customer account management page a. Click on your DUO device and click "Manage" b. Click on "More Options" in the left hand menu c. Once in that Portal (old portal), click on Voicemail and activate (turn on) the voice mail feature. From your DUO device, dial *98 which will give you the main Menu The Main Menu will give the following options a. Press 2 to change folders b. Press 3 for advanced options c. Press 0 fo
How to setup Call Forwarding
Access this feature by logging into your CONNECT account at http://www.nettalkconnect.com/login Once logged in select the device you wish to add the Call Forwarding too by selecting Manage: Selecting the device will take you to the Dashboard page for your device. Once on the Dashboard page select "Call Forwarding" from the left side tabs. !(https://storage.crisp.chat/users/helpdesk/website/309e8a
Porting your number to netTALK
Port Number to netTALK You can submit your port online: Go to https://www.nettalkconnect.com Sign in using the email registered to your DUO as the Username and the same Password you created when activating your DUO. Find your DUO on the Devices page, and click Manage (beneath the DUO icon). Once in Manage, you will see a More Options button on the left hand panel. Click on More Options Then click on Phone Numbers. Once in Phone Numbers, you will see the option to submit you
International Calling from netTALK
How to dial internationally? No matter where you are located worldwide, always follow these simple dialing directions: International Billing
Spam Call Filter - RoboAgent
We are committed to protecting you from unwanted calls and giving you more control over the calls you receive. Incoming calls that are from known telemarketers, spammers and robocallers are displayed on your Caller ID as the percentage probability of being spam. Anything over 50% is more than likely going to be a potentially unwanted call. You can choose to answer the call or, if not, let the call be answered automatically by the RoboAgent instead of your voicemail. The RoboAgent (it's an auto
netTALK DUO Star Codes & Feature Codes
Below is a link to the star codes used to activate some commonly used features of our netTALK products. For netTALK DUO and CONNECT TALK app. Not for netTALK Wireless service: https://nettalkconnect.com/phone/features/starcodes
Conference Calling Bridge
Please dial this number 1-409-202-2220 or 512-688-8333. Follow the instructions to set up conference with your participants. You will need to create a conference room Pin#. Then share the conference Pin# with the team. +When participants call, they must dial the number above and the conference Pin# to join the conversation in the conference room/call.
How to get a Secondary Number
Login to your account at http://www.nettalkconnect.com/login Select the device you wish to add the phone number too and select "Manage". Once on the selected device visit the "Phone Numbers" tab. From the Phone Numbers tab, you will have the option to "+ Add a Phone Number" Add Number This will allow you to select a new number in the US or Canada. The pricing for the phone number will vary
Please log in to your account online in the portal: https://nettalkconnect.com Click "Manage" under the picture of your DUO in the Account Manager. Click "Call Blocking" Go to the Block the Caller ID and then choose what is applicable: Use this form to block a Caller ID such as UNKNOWN or ANONYMOUS. Select a caller ID ANONYMOUS PRIVATE UNAVAILABLE UNKNOWN OUT OF AREA RESTRICTED And then finally: Click the green bar saying Add to blacklist.
3 Way Calling
The Star Code *46 merges two parties on the same call to create a 3 way call. This is how it works: Call person 1 and wait until they answer, then hit the flash button and dial person 2, and wait until they answer. Then dial *46 to merge both parties together.
Modify Your Ring Duration
You can modify your ring duration to between 0-60 seconds. You can access this feature by logging into your CONNECT account at http://www.nettalkconnect.com/login Once logged in you will need to manage the device you wish to make changes too: This will take you to your Dashboard page where you will be able to see details on the status of your device as well as the ability to modify your Ring Duration.
Latency / Echo Test - dial *123
Please dial *123 from your DUO to perform an echo test. Nobody will answer, so just speak into your phone, and you will hear an echo of what you said. Great for testing call quality of your home network to the netTALK system. What this does is send your voice through your network to our servers and back (round trip) The more immediate the echo, the better. The longer the delay, the more delayed a regular conversation will sound. If this is the case, please contact your internet service provide
Adding TALK Credit
Please log in to your netTALK account www.nettalkconnect.com Enter your correct Username and Password. On the Account Manager portal, Click on the ADD TALK CREDITS on the DEVICE that you would like to put more talk credits on. Add it on your CART and Checkout to pay for it and go.
Outgoing Call - Block your Caller ID
When placing a call from your DUO, dial *67 and immediately followed by the phone number you want to reach to block your Caller ID number from being shown. For example: *67 212 867 5309
DUO Windows Driver
Driver support for the latest version of Windows has not been a priority as the majority of our customers connect their DUO to their router (via ethernet or WiFI with the DUO WiFi) and download our mobile apps to use their service plan while on-the-go. If you are interested, you can download the TALK app here: https://nettalkconnect.com/app/talk
Incoming Call Caller ID
We provide Caller ID number (primary phone number associated to the account) but CNAM (Account holder's name) is not supported at this time. You can save the Caller ID Name to your phone's Address Book to see the caller ID name on incoming calls.
Listen to confirm your E911 Address
Please dial 933 from your DUO to listen to your address registered to the E911 network to confirm it's accuracy. To update your E911 address: netTALK.com SERVICE 911 EMERGENCY DIALING netTALK 911 service is different from traditional wireline 911 and cellular/wireless 911, but it is a safe and r