Recommended Devices
Recommended SIP Phones and ATAs Your VoIP Settings allow you to use your netTALK Residential VoIP Phone Service with various types of SIP phones, software programs, or adapters. Below is a list of recommended devices. SIP Phones Grandstream DP750 Long-range DECT Base Station + DP720 2-UNITS DECT HD Handset https://www.amazon.com/Grandstream-DP750-Long-range-SPopularTransfer service from DUO to DUO/ezLINQ
TRANSFER FROM DUO TO DUO/EZLINQ Please provide the following information to our support team: OLD mac address of the old or defective device. NEW mac address of the new device you just purchased to replace the old one. Please also have the personal information related to the account ready at hand (Name, address, email)PopularHow to activate your DUO Home Phone Service
To activate your DUO for the first time, go here: https://nettalkconnect.com/activate/ FYI - you will be asked to create a new CONNECT account User ID - this will allow you to manage your DUO and all other associated products and services all from the same CONNECT account.PopularManual setup for your WiFi Network on your ezLINQ
unplug ezLINQ and check sticker next to electrical plug write down or take a pic of the following: SSID, Passphrase, IP address, Username, Password Plug ezLINQ back in and connect the ezLINQ to the router with the ethernet cable wait until ezLINQ boots up and you can make a call Open a web browser from a computer Look for WiFi networks on your computer and connect to the netTALK SSID broadcast which is the same as what is on the sticker. The wifi network will look something likPopularEzLINQ Quick Start Guide
For Connect Account info and App info please see our .PDF guide at: https://nettalkconnect.com/resources/nt/pdf/ezlinq-quick-start-guide.pdfSome readersDUO/DUO II Setup Guide
DUO/DUO II setup guide: http://www.nettalk.com/download/duoquickstartguide.pdf Here is some online support: http://www.nettalk.com/support/customer-support/Some readersLocal Number Porting (LNP)
Please note - make sure your service is in good standing with the phone company that has your phone number. Do not cancel you phone service until your phone number is successfully transferred to netTALK. How long does the porting process usually take? The number transfer takes up to 30 days from the time you complete the Number Porting Authorization (NPA). If there are any issues, netTALK will email you or call you on the contact information you have on file. Note: Delays in the portingSome readersDUO WiFi Setup Guides
Setup guides to help you sync your DUO WiFi wirelessly to your wifi router: Connecting the DUO WiFi to your wireless router if using a Mac: http://www.nettalk.com/download/duowifimacconfig.pdf Connecting the DUO WiFi to your wireless router if using a Windows PC: http://www.nettalk.com/download/duowifipcconfig.pdf Connecting the DUO WiFi to your wireless router with WPS (WiFi Protected Setup): http://www.nettalk.com/download/duowifiwpsconfig.pdf Connecting the DUO WiFi to your wirFew readersezLINQ User Manual
For Troubleshooting and advanced setup and features please see our PDF guide at: https://nettalkconnect.com/resources/nt/pdf/ezlinq-user-manual.pdfFew readersGrandstream HT801 Configuration Setup
netTALK sells Grandstream HT801s pre-configured for existing customers however if your device is fully reset or encounters an error the configuration on the unit is lost and the device will not be able to connect to our servers. This article will guide you into making sure your Grandstream HT801 is correctly setup to use for your netTALK account. Step 1: Follow the "Bring Your Own Device" guide Steps 1-4 in order to get your netTALK SIP Username/Password/Domain information for your accounFew readersMobile App Setup
Below you can find the link for more information about NETTALK Mobile App: TALK APP for Calling Purposes: https://www.nettalkconnect.com/app/talk MESSAGING APP for texting (SMS): https://www.nettalkconnect.com/app/messaging Available in AMAZON, GOOGLE PLAY, APPLE STORE. HOW IT WORKS: 1.Use the netTALK App to create your netTALK Mobile app Account. 2.Download and install the netTALK Mobile App onto your mobile device. 3.Use the username and password you created to login to the netTFew readersHow to register an ezLINQ purchased from Amazon
Once you receive the ezLINQ you purchased from Amazon, please follow these steps: Download the netTALK Setup app from the Apple App Store (iOS) or Google Play (Android): iOS: https://itunes.apple.com/us/app/nettalk-setup/id873300855?mt=8 Android: https://play.google.com/store/apps/details?id=org.netTalk.setup&hl=en For 1-click Sign Up, click on "Sign In with Facebook" or "Sign In with Google"Few readersLink your DUO to the CONNECT portal
You can login to CONNECT like this: https://www.nettalkconnect.com -DUO Login (top right corner) Username: email you used to activate your DUO or your DUO Phone Number Password: your password created for your DUO Once logged in, your DUO will show in the device list. If not, click on Add a DUO to CONNECT (button on the top bar), and that process will find all the DUOs associated to your email. Click on the DUO, enter its password and you can now manage it from CONNECT. (https://storageFew readersEzLINQ NextGen Activation
To resister your ezLINQ device please access your Connect Portal at http://www.nettalkconnect.com. For more details please view our NextGen Activation Guide: https://nettalkconnect.com/resources/nt/pdf/nexgen-activation-guide.pdfFew readersE911 Information
Please note that our 911 Dialing service will not function in the event of a broadband or power outage or if your broadband, Internet Service Provider (ISP), or netTALK.com phone service is terminated. YOU ACKNOWLEDGE THAT netTALK.com DOES NOT OFFER PRIMARY LINE OR LIFELINE SERVICES, AND THAT netTALK.com STRONGLY RECOMMENDS THAT YOU ALWAYS HAVE AN ALTERNATIVE MEANS OF ACCESSING TRADITIONAL 911 SERVICES. You may also review this link below for more information: http://www.nettalk.com/teFew readersChanging your DUO Service from US to CA or from CA to US
If you are moving from the US to Canada or vise versa, you may request to the Customer Support team to change your DUO device from US to CA or from CA to US. During this transfer your current phone number will be released in order to allow the account to have a new phone number. Your E911 information must be updated to reflect your new location for E911 emergency services to be active. Your future Renewal rate will change depending on your new location, however the current expiration dFew readersGo Mobile with your DUO/ezLINQ
Go Mobile with you DUO/ezLINQ Download the netTALK CONNECT TALK app from the Apple App Store: https://itunes.apple.com/us/app/nettalk/id397090127?mt=8 or Google Play: https://nettalkconnect.com/app/talkFew readersBring Your Own Device Setup
Your netTALK VOIP Service is compatible with nearly all IP Phones or Softphone apps. In order to setup your netTALK service onto your own device please do the following: Step 1 - Login to your account at https://nettalkconnect.com/login Login Step 2 - Locate your Residential Account by clicking "Residential" then "Manage" to access your device's dashboard settings. Device Dashboard Page (https://storaFew readers