Your netTALK VOIP Service is compatible with nearly all IP Phones or Softphone apps.

In order to setup your netTALK service onto your own device please do the following:

Step 1 - Login to your account at https://nettalkconnect.com/login

Login

Step 2 - Locate your Residential Account by clicking "Residential" then "Manage" to access your device's dashboard settings.

Device Dashboard Page

Step 3 - On the Dashboard page locate "VoIP Settings" near the bottom of the page, it'll be the first gray box under the settings category:

Voip Settings

Step 4 - Notate your device's SIP Username, SIP Password & SIP Domain, you will be needing this information to enter on your IP Phone/Softphone

Step 5 - Go to your desired Device's configuration page and find your IP Phone's SIP or IP account configuration. This will vary by model.

Step 6 - Enter your netTALK SIP User/Pass and Domain information onto your IP Phone/Softphone of choice. Please note that while we recommend port 5060 UDP for VOIP registration, your IP phone may use a different port. (We use ports 5060, 5085 & 7060 for Registration purposes)

Step 7 - Ensure that your IP Phone is updated and is registering to your servers. Most IP Phones will have a status indicating "OK" or "Registered" when connected.

Step 8 - Place a call to test the service and ensure your IP Phone is connected to our servers. If call does not complete please revisit your IP Phone configurations for potential troubleshooting options.
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